SHIPPING & RETURNS
Shipping & Delivery
We believe in delivering your products to you as quickly as possible and at a fair price. We use FedEx, US Postal Priority Mail, SmartPost or US Postal First Class Mail for all of our domestic shipments. Shipping Charges for domestic packages are based on weight and start at $4.99. All Canadian and international orders are shipped by the US Postal Service and final delivery is made through the post office of the destination country. All in-stock orders will ship from our warehouse within one business day.
Canada Shipping Charges (US Postal Service) -
1 to 2 Weeks Estimate for Delivery
Shipping time for Canadian orders can vary greatly. All shipments are sent by the US Postal Service and will be delivered by Canada Post. Shipping charges to Canada are based on weight and start at $12.99.
International Shipping Charges (US Postal Service) - 2 to 5 Week Estimate for Delivery
Shipping time for international orders can vary greatly. All shipments are sent by air and final delivery will be made through the post office in the destination country. The time in transit is highly dependent on the time it takes to clear customs in the destination country, some countries take longer. We have seen orders to Brazil and Russia take an additional 5 or 6 weeks to clear customs. Shipping charges to all international locations are based on weight and start at $17.99.
All of our prices are listed in US Dollars (USD).
Duties and Taxes
International customers are responsible for any VAT, customs fees, or duties that may be due at time of delivery. We are unable to estimate these fees. These fees are solely the responsibility of the recipient. The value and description of items shipped will be accurately stated. *Shipping guarantee applies to 48 contiguous United States.
We will gladly accept returns or exchanges for any unopened decks purchased on the Epk Hub website (jokerswildspades.com) within 15 days of purchase. If you would like to return or exchange a product, please call 1-718-666-1136 or e-mail firstname.lastname@example.org to get further instructions. For any questions regarding returns or exchanges, please call 1-718-666-1136 or e-mail email@example.com. Customer Service is available Monday – Friday from 8:45 a.m. to 4:45 p.m.